Cindy Card, Journal correspondent | Posted: Friday, July 27, 2007 11:00 pm
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RAPID CITY - Jo Prang of Rapid City has found the prescription
for her success. Prang, a pharmacist who used to work 50 hours a
week, is now is in charge of her own schedule by buying a
pharmaceutical franchise.
She currently owns Medicap Pharmacy South and West and used to
own four at one time in the Black Hills.
She bought her first location on Jackson Boulevard in 1995.
"That's been there since May of 1995," she said. "I felt like the
Maytag repair man the first couple of weeks. I didn't have a phone.
I didn't have a driveway. It was long after I moved in before the
clinic next door opened up. That improved our chances of survival
when they came along."
She said she acquired a Small Business Association loan and
used networking to get the word out. "I made it a point to use all
my connections with women, both with the Zonta Club and Women's
Network Club. I remember standing up in church announcing I was
starting my own business, and those people also supported me. They
are still some of the same people with us today at our westside
location."
Before that, she worked for somebody else and thought there
were things she could improve on and make a case for, such as
expanding delivery and personal services. "So I sought out the
franchises that were available and decided to go with Medicap." In
1999, she was approached by two investors who wanted to open
several of the franchises in the Hills. They went into partnership
together and formed BHB Inc., and they helped her acquire the south
location on the corner of Saint Patrick and Fifth streets.
"One partner still owns the land and the building, but I'm the
principal owner of the business. So, some very open-minded guys
gave me a leg up basically getting loans and getting a location
over by the hospital, which has been the best for us because we do
so much hospice work and compounding."
She said since the 1980s, compounding is a growing trend in
her field. "If somebody can't swallow, we need to make them liquid.
We make tons of stuff for infants and we make gels for hospice
patients. It's an amazing field."
To be at the top of the game, she said she hired a pharmacist
who was a chemist before he became a pharmacist.
She has a son and her husband has a son who they've raised
together since they were 8 and 10. They are now 26 and 23 years
old. The boys helped her with the store with deliveries and
cleaning and whatever they could do.
"I had to do all the books, the payroll, the whole nine yards.
I was the only employee from May to August." She said her
businesses employ 20 to 25 people, and they deliver all over Rapid
City, including Black Hawk and Rapid Valley. She institutes hours
that allow her pharmacists to have a family life.
"We close at 1 on Saturdays and are always closed on Sundays
and holidays. We guarantee our pharmacists at least one full day
off a week. Other chains have longer hours, but it's just not worth
it. It's one perk we can give them."
She knows all too well the importance of having time to spend
with family. "Without family support, this is almost impossible to
do," she said. "You have to be willing to put in the time, no doubt
about it. I think women have to wait until their kids are a little
older, when they are finished taxiing them around." She said her
divorce from her first marriage left her a single mom who worked
killer hours.
"For an entire year, I worked every weekend, and before that I
worked nine months straight with two days off a month. If you want
to get ahead, and you want to make a name for yourself, and come
out on the top of your industry, there's no room for family in
that."
When she remarried, her second husband, his father and her
father, who is also a pharmacist, helped her get started doing what
she loves.
"I knew I wanted to care for people and that they weren't just
customers. They are patients and are my patients, and it's my
responsibility to take care of them. I approach the whole thing as
a care aspect."